Support

Support
Help with onto accounts, plans, event listings, and privacy.
Account and sign-in
Email codes expire. Request a new six-digit code, use only the newest email, and check spam if it does not arrive.
Events and location
The location row inside feed options on Things To Do chooses where onto looks. my location uses your location once to choose where the feed searches; it is never saved or sent to the event catalog. choose location lets you pick a spot on a map instead, and the pin is forgotten when onto closes. change city opens the available cities. Choosing one changes the feed and is remembered when you reopen onto. You can return to your position with my location.
If a location fix is unavailable or outside supported regions, choose a place on the map or an available city. Map providers receive the area you view; your pin stays in memory. You can allow location in system settings, then tap my location again.
Pull down on Things To Do to retry the event catalog. When live updates are offline, Things To Do says so and shows only real, sourced listings it already has.
Data and deletion
Open Account to erase this iPhone’s local data, sign out, or permanently delete a signed-in account and its cloud RSVPs.
Read the Privacy policy for the complete data summary.
Contact
Include the event name and a short description of the problem. Never email a sign-in code.
Email support@onto.events
Open-source acknowledgments