Support

Help with onto accounts, plans, event listings, and privacy.

Account and sign-in

Email codes expire. Request a new six-digit code, use only the newest email, and check spam if it does not arrive.

Events and location

If location access is off or unavailable, onto uses central Salt Lake City and says so on the Discover screen. Pull down to retry the event catalog.

Data and deletion

Open Account to erase this iPhone’s local data, sign out, or permanently delete a signed-in account and its cloud RSVPs.

Read the Privacy policy for the complete data summary.

Contact

The public support email is being configured before the App Store release.